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FAQ’s
What HVAC and refrigeration services do you offer?
We offer complete solutions including AC installation, repair & maintenance, cold room & chiller servicing, mechanical ventilation, duct fabrication, indoor air quality systems, and refrigeration for supermarkets, food facilities, and residential clients.
How quickly can you respond to an emergency breakdown?
Our technical team can be deployed within 2 hours of your call. We provide 24/7 emergency support for critical failures like AC breakdowns, refrigeration loss, or cold room temperature issues.
Do you offer maintenance contracts?
Yes. We provide Planned Preventive Maintenance (PPM) programs tailored to your equipment. Regular servicing extends system life, improves efficiency, and reduces unexpected repair costs.
Are your technicians certified?
Absolutely. All our technicians are skilled and certified, working under the supervision of professional engineers. We use industry‑standard tools and quality materials for every job.
What areas do you serve?
We serve clients across Kenya and East Africa, including Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, and surrounding regions. Contact us to confirm service availability in your location.
How do I request a quote or book a service?
You can call us at +254 721 734 550, email info@sumastarenterprises.co.ke, or use the contact form on our website. We’ll schedule a site assessment and provide a transparent, no‑obligation quote.